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FAQ

Frequently Asked Questions

Got questions? We’ve got you covered with all the answers you need.
What services does ORBIZ offer?
As an e-commerce enabler, ORBIZ provides Online Store Management, Order Fulfillment, Marketing, Customer Support, and Reporting. We also offer creative services including Social Media Strategy, KOL Management, Live Streaming, Affiliate Marketing, and Ads Management.
Do I have to use both ORBIZ E-Commerce Enabler and Creative Agency together?
ORBIZ E-Commerce Enabler and Creative Agency can be used independently or as a full-suite solution, flexible to fit your brand needs.
What industries does ORBIZ typically work with?
We have experience across diverse industries from Automotive, FMCG, Home & Living, Lifestyle, Mom & Baby, Personal Care & Beauty, to Pet Care. But we’re not limited to these, let’s connect to see how we can support your business!
What’s ORBIZ E-Commerce Enabler price list?
Let’s talk and find the best pricing setup for your business.
What platform does ORBIZ E-Commerce Enabler cover?
We support online business to platforms such as Shopee, Tokopedia, TikTok Shop, Blibli, Lazada, Astro, Sociolla, Segari, and Halodoc. If you prefer other platforms, we’re open to exploring them with you.
How does ORBIZ Creative Agency manage their operations?
We handle everything in-house from planning, production, publishing to reporting. This way, we ensure clear timelines with high quality results.
Who will be working on your brand’s digital marketing needs?
Your projects will be supported by our in-house production team, experienced digital marketing strategists, content creators, videographers, and editors. All working together to deliver consistent quality and faster turnarounds.
What facilities and equipment does ORBIZ Creative Agency provide?
We operate 40+ fully equipped studios in Jakarta and Bandung, complete with professional lighting, cameras, sets, and streaming tools.